January 28, 2022

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Users angry after discovering a “basic” flaw in the expensive iPhone 13

A user Reddit Found A problem with IPhone 13 Shared it on stage. The new model will have a drawback compared to the previous cell phones This makes the application experience worse.

According to an anonymous person Walkway, Offers the new model A major drawback in calls: it does not allow configuration of the front microphone Isolating themselves from the noise of the environment and hearing the speaker’s voice clearly.

how can Apple Will $ 2,000 in 2021 remove such a basic feature from the phone?”The user wrote, annoyed by the device’s malfunction. In the same way, he continued to express his anger at the end of the company and the speaker of a call commented on the difficulties of asking him about this situation.

The iPhone 13 goes on sale in Argentina from January

In addition, he stressed that the cell phone is not a secondary issue despite the many functions, and initially revealed it He thought his iPhone was the only one with a factory error. After taking it to the official store for repair, he found that there was no problem with his device and, in fact, the model did not have the option to improve the audio quality.

For iPhone 12 and earlier modelsTo implement it, you need to go Accessibility settings And select “Noise cancellation”. When searching for this tool on the new device, he found that it is no longer in the menu.

The response the user receives when contacting customer service is that they do not identify whether it is actually a hardware or software problem and they are working to fix it. In the coming weeks, Apple is expected to address this demand from its customers.

On some iPhone models the option appears in the Accessibility Settings menu "Noise cancellation"
On some iPhone models the “Noise Cancel” option appears in the Accessibility Settings menu

For now, the issue will continue to appear for more than two months after the update is released. IOS 15.2 Since no fix was found in the beta version of update 15.3, it looks like this will continue for a while.

According to Twitter user @appletesterrus, Some video calling apps like FaceTime have already added a feature Noise cancellation to correct this problem, the voice will be heard clearly.

However, if you want to make a line call, there is no way to avoid noise pollution like other models of the brand.

Users report failure on iPhone 13
Users report a crash on the iPhone 13Jim Wilson / The New York Times

IPhone 13, with Apple’s new product line, Was announced in mid-September and went on sale in the US in the last days of the same month.

As for its Pro Max version, it has the uniqueness of having four cameras on the back: one of them is a depth scanner. The classic model has only two cameras.

Prices were approximate at the time of introduction $ 800 to $ 1600. In Argentina, the devices will be available from mid-January to 269,999 pesos (iPhone 13 of 128 GB) to 534,999 (iPhone 13 Pro Max of 1TB). Reported by MacStation Retailer Nation.

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